Shipping policy

At Keizo, we strive to ensure that your shopping experience is seamless from the moment you place an order until it arrives at your doorstep. This Shipping Policy outlines our shipping procedures, delivery times, and related information.

Shipping Information

  1. Shipping Destinations: Please ensure that you provide a complete and accurate shipping address to avoid any delivery issues.

  2. Processing Time: Orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.

  3. Delivery Time: For orders within India, delivery typically takes 3-5 business days after processing.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery through our courier partner’s website. Please allow 24-48 hours for the tracking information to become available.

Delayed or Lost Shipments

While we aim to deliver your order within the specified time frame, there may be occasional delays due to unforeseen circumstances such as customs processing, weather conditions, or carrier delays. If your order is significantly delayed or lost, please contact our customer service team for assistance.

Damaged or Incorrect Orders

  1. Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving the delivery. Provide your order number, photos of the damaged item(s), and packaging, and we will assist you with a replacement or refund.

  2. Incorrect Items: If you receive an incorrect item, please contact us within 48 hours of receiving your order. Provide your order number and details of the incorrect item(s), and we will arrange for the correct item to be shipped to you.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Keizo London
Address: SECOND, 767, Chabi Ganj, Ramlal Chandhok Marg, Kashmere Gate, New Delhi, Central Delhi, Delhi, 110006

Email: keizolondon@gmail.com

Thank you for choosing Keizo. We appreciate your business and are committed to providing you with high-quality car accessories and exceptional service.